Terms and Conditions

When booking any form of travel you must ensure you provide your full legal name (as indicated on your passport, and/or other documentation that you will use to identify yourself when travelling).
 

Price Beat Policy

Not only are we committed to helping the poor and needy with proceeds from every ticket sold but if you bring us a competitor’s full first-time written quote (from a registered, licensed Australian Travel Agent retailer) and the fares mentioned in that quote are still available then we’ll undercut it by as much as $50 pp (international flights) and by as much as $25.00 pp (Australian domestic packages) or, we’ll give you a $20.00 Travel Voucher for your trouble. This is providing the original quote is not a mistake by the original travel agent and that the fares quoted on are still currently available. This policy applies only to first time comparison quotations and we will not continue to price cut past the first quote we provide you on any particular quote obtained. We do not offer Price Beat on domestic sale fares prices such as those offered by various airlines including Virgin blue and Jetstar. Terms and Conditions apply please contact our Travel Consultants for more information.

Passports and Visas

Many international destinations require the issue of Visas before you travel. Obtaining the correct Visas is your responsibility. You must ensure that you double-check dates and applicability when your Visas arrive because mistakes can be made by issuing countries. Likewise the validity and currency of your Passport is your sole responsibility. Australian citizens require at least 6 months currency on their passport before re-entry into Australia is permitted. You must ensure that your documentation is up to date and in order before you travel. For more information please see the Australia.gov.au website- http://australia.gov.au/topics/tourism-and-travel/passport-and-visa-information.

Online Airfare prices

We cannot and do not guarantee that any air ticket price will not increase as all fares are subject to increase without notice.

General Conditions and Prices

Please refer to our privacy policy – we take very seriously your right to privacy.

Quoted specials on this site are subject to change without notice and are always quoted on the basis of strictly limited availability. Often “specials” are quickly sold out before the website can be changed. However we will strive to provide for you the very best prices.

Occasionally typographical errors are made re prices, dates and conditions. If this is so, we reserve the right to amend or change such errors prior to any booking being made.

Our special wholesale undercut sales pertaining to cc surcharge reductions (for Virgin Blue & Pacific Blue) are strictly available on a first come first serve basis.

International destinations are ex-Australia unless otherwise specified. Usually ex-Australian departure cities include Melbourne, Sydney or Brisbane.

Travel With A Cause Inc, trading as Australian Discount Travel & Tours, and Know-How Travel and Derwent Travel is a fully licensed, fully audited not for profit International Travel Agency.

Passengers who book through us are covered by the Travel Compensation Fund.

Cancellation fees apply for cancelled fares & other charges may apply. Cancellation fees start at $44 per person per sector but may be more (some of our deposits are non-refundable). Service charges for changing itineraries, modifying bookings and similar may apply. more details here

When you receive from us any e-ticket or booking confirmation please ensure you read the itinerary in full within 12 hours and notify us immediately if you believe there are any errors on it. This applies to time of travel, passenger names, destination & arrival points and other itinerary details.

Prices are per person & unless otherwise specified, accommodation is based on twin share.

Prices include taxes, levies and government charges on direct route only (unless otherwise specified). Please check with staff about additional charges that may apply to certain segments and/or certain package or other advertised deals. Depending on flight-routing additional international taxes and charges may apply – please check with one of our consultants before booking as additional local taxes & miscellaneous charges may also apply.

Travel With A Cause Inc utilises the services of paid staff, consultants, and volunteers. By necessity, Travel With A Cause Inc reserves the right to enter into commercial agreements with various wholesalers, and specialists that by their nature are profit-making. Therefore when booking through this website the nature of our business relationships will mean that a proportion of your funds will go to profit-making companies and/or to pay our staff costs and other recurrent costs such as rental and other commercial activities. However, once company profits are finalised (after expenses) all profits will go to supporting those we sponsor.

Travel WIth A cause is fully licensed and fully covered by the Travel Compensation Fund.

Important Notice regarding Travel Safety

Due to the constant changes in circumstances in various countries of the world we highly recommend that before you consider travelling to check out free information at the Australian Government’s Smartraveller site http://www.smartraveller.gov.au/.

Smartraveller phone service

Call 1300 139 281 (local call cost within Australia) and our advice will be spoken to you. Travel Advice Faxback service Call +61 2 6261 1299, and follow the instructions Contacts for help 24-hour Consular Emergency Centre: +61 2 6261 3305 or 1300 555135 (local call cost within Australia)